e-Cert - the innovative multifunctional software for use in inspection and certification management. The software introduces a new standard of reliable inspection and certifi-cation procedures for safer food worldwide.
1. Customer Relationship Management (CRM) – organize
your communication
2. Use the web as your data platform
3. Follow a single batch through the chain of custody
4. Time control as the basis for management and fast invoicing
5. e-Cert - best choice, best offer
6. Time to get prepared for BioFach, February 15th –
18th 2007, Nuremberg, Germany
7. Benefit from a guided tour …
8. Welcome new staff
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Dear friends and colleagues,
Have you calculated how much money you can save or even make when working
with e-CertTM? Not only have we optimized e-CertTM’s modular structure
so that you can choose from a wide range of functionalities to suit your
needs, we have also developed very competitive ‘one’ and ‘three’
work-place solutions for smaller certifiers. Imagine, 45 minutes saved
off each inspection, no addi-tional work for issuing invoices and certificates,
self explanatory guidelines and checklists for creating inspection reports
and automatically generated reports for accreditation bodies – just
some of the many benefits reported by clients using e-Cert.
Users from around the world have shown the almost unrestricted flexibility
of e-Cert when being implemented.
Read more about e-CertTM’s functionalities and the specific solutions
it can provide your organisation in the newsletter below – and take
the opportunity to meet us at BioFach. We will always have time for you!
We wish you success!
Gerald A. Herrmann, g.herrmann@ organic-services.com, Mobile: +49 (0)177 552 14 60
Frank Gerriets, f.gerriets@ organic-services.com Mobile: +49 (0)163 869 18 43
Please also look at our website www.organic-services.com,
www.e-cert.net and www.intact.at
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1.Customer Relationship Management (CRM) - organize your communication
Whether it is writing single or mass mailings (with Word), taking notes of phone calls, identi-fying incoming emails or scanning snail mail – all communications can be organized by CRM in e-Cert. Enter a contact name and the full communication picture – internal as well as ex-ternal – is displayed. At a glance it is possible to see who was involved, what was negotiated and the final outcome.
Please see screenshots in the pdf-file
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2. Use the web as your data platform
Statistics and data analyses are of most value when the information being used is up-to-date. The question, “how many clients are currently certified?” is easily answered if all the data is up-to-date and prepared for reporting. Internet technology makes it simple to involve people at all levels, whether they are collecting data from clients, working in regional offices or are external staff. The technology e-Cert’s makes available brings great benefits in data management.
Please see screenshots in the pdf-file
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3. Follow a single batch through the chain of custody with e-CertTM in combination with FlowWebTM
Market volumes are increasing, and the requirements regarding control are increasing as well! Do you control volumes of certified products? When e-CertTM is used in combination with FlowWebTM all tracing and tracking is done – not by managing tons of paper – but with a mouse click. Fraud destroys credibility and all the money that was invested in establishing reliable labels or brands. e-CertTM and FlowWebTM are both a safeguard for that investment!
Please see screenshots in the pdf-file
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4. Time control for management and fast invoicing
Every organization has to plan the use of its resources. Planning is good but worthless with-out control. e-Cert makes it possible to see how much time was spent on a specific project or event, and issue invoices according to that time.
Please see screenshots in the pdf-file
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5. e-Cert - best choice, best offer
e-Cert’s functionality is continuously growing as it responds
to numerous specific needs that differ from client to client and from
country to country. In order to meet the low budgets of small and medium
sized certification bodies, e-Cert recently launched an additional e-Cert
licence model that is based on the number of workstations operating with
e-Cert.
The simplest, and cheapest modal is for a licence to use e-Cert on a single
workstation. Even in this case, several people can work on it using different
logins (but not at the same time). This assures that the electronic workflow
can be fully applied. Additional user licences can be booked at any time.
Limiting the system to a smaller number of users dramatically reduces
the licence fee, making e-Cert is affordable to very small certification
and inspection bodies.
The recommended starting setup includes a full electronic workflow that can handle
- management of master data (people, livestock, fields and products)
- inspection
- certification
- guideline designer
- electronic workflow (predefined checkpoints, deviations, sanctions and deadlines)
- correspondence
Additional costs, such as those necessary for training and customizing,
can also be kept to a minimum. e-Cert comes with a 2-day training session
that includes customizing the reports, checklists etc. to the needs of
the CB. To reduce work on customizing, standard settings, such as standard
trees for livestock, crops and products, and standard checklists and reports
can be integrated into e-Cert. To further reduce the on-site – and
expensive – time of our IT people, online training courses are offered.
In addition to the single workstation licence a similar package is offered
for three or more workstations.
A three workstation licence, similar to the single workstation licence,
is also offered.
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6. Time to get prepared for BioFach, February 15th - 18th 2007, Nuremberg, Germany
e-Cert sales team will be providing access to life systems at BioFach
in Nuremberg. If you wish to arrange a personal meeting please make a
reservation indicating your preferred day, time and
place (at your booth, at our booth (hall 1, booth 160i) or wherever).
Don’t miss e-Cert presentation on Friday, 1 p.m. at room Prague
in the Congress Center
As in the last years we offer also this year a one hour presentation in
the congress programme. Three of our clients will present short papers
about their strategies and advantages using e-Cert as their management
tool for certification (this session will be in English only)
- Gerald A. Herrmann, Organic Services: Strategies for cooperation
- Katja Eisbrenner, Accreditation Services International (ASI): Data harmonisation through cooperation – how ASI opened its system for FSC accredited Certification Bodies
- Brad Nott, NASAA (Australia): Network strategies – software strategies
- Robert Simmons, ICS (U.S.A.): customer care service needs advanced customer relationship management (CRM)
If you are not attending BioFach please give a date that you would like
to arrange a meeting.
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7. Benefit from a guided tour...
Do you want to learn more about the functionalities of e-Cert? Fix a date for a “guided tour” right now! This is a free service offered by Organic Services! e-Cert provides a demo-system that is accessible via the internet. The demo displays all the functionalities of e-Cert and shows how they can be used in your company. No matter where in the world you are located and what the time difference is between your location and European time – we can fix a date and can lead you, step by step, and topic by topic, through the software. Following on from the data-conference, a phone-conference to complete the technical set-up and discuss all questions on the spot is organized. If you are interested please contact us to arrange a per-sonal guided tour.
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Increasing requests for information about e-CertTM means more resources are needed. We are very happy to welcome to Mrs. Jasmin Kraus who started her one year trainee contract on November 1st 2006. The trainee programme is supported by the German action plan for Or-ganic Agriculture.
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“e-Cert News” is published by Organic Services. We welcome comments.
Gerald A. Herrmann, Director of Organic Services is responsible for the
international business development of e-CertTM. Frank Gerriets, Director
of Organic Services is responsible for inter-national sales and customer
relations.
If you wish to be added to our mailing list, please send an email to news@ organic-services.com with "add to mailing list" in the subject line and the relevant e-mail address.
If you wish to be removed from our mailing list, please send an email to news@ organic-services.com with "remove from mailing list" in the subject line and your e-mail address.